Privacy Policy

We collect information that you voluntarily provide to us when you contact us, request a service estimate, or otherwise interact with our website. The personal information we may collect includes:

• Full name — to identify you and address you properly in communications.
• Email address — to send you estimates, confirmations, and service-related communications.
• Phone number — to contact you about scheduling, service updates, and follow-ups.
• Property address — to assess the scope of services and provide accurate estimates.
• Service preferences and notes — details you provide about your cleaning or maintenance needs.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected via standard server logs and analytics tools and is used solely to improve our website experience.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To prepare and deliver service estimates.
• To schedule and fulfill cleaning and maintenance services.
• To send you service reminders, invoices, and follow-up communications.
• To improve our website, services, and overall customer experience.
• To comply with applicable legal obligations.

We will only contact you for purposes directly related to the services you have requested or expressed interest in. We do not send unsolicited marketing emails without your prior consent.

Spotless Cleaning does not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes. Your personal data is treated with strict confidentiality.

We may share your information with trusted third-party service providers (such as email delivery platforms or scheduling software) solely to operate our business and deliver services to you. These providers are contractually obligated to keep your information confidential and may not use it for any other purpose.

We may also disclose your information if required to do so by law, court order, or governmental authority.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. All data submitted through our website forms is transmitted over encrypted connections (HTTPS).

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate protections.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide ongoing services to you, or as required by applicable law. If you wish to request deletion of your data, please contact us using the information below.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of any future marketing communications at any time.

To exercise any of these rights, please contact us at info@spotlesscleaning.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can promptly remove it.

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: